Welcome to the Serene Strands Experience!!
1040-G Settlers Landing Rd. Hampton, Va 23669
My Name is Nia and I look forward to servicing you!
PLEASE READ EVERYTHING BEFORE YOU BOOK!!!!
My goal is to give EVERY client satisfaction by positively achieving their desired style to the best of my ability while maintaining the health of your hair!
- I require a $25 nonrefundable deposit which is required for ALL appointments (book when you’re deposit ready) deposits go directly towards the total price of service.
- Remainder of balance is due upon completion of your service. My preferred method of payment is cash; Cash app, PayPal, debit/credit payments are accepted but requires a $5 processing fee.
- Deposits are transferable ONCE if you cancel up to 24 hours in advance. Failure to do so will result in deposit being forfited.
- Late Policy: $10 late fee if you are 10 minutes late. After 15 minutes, your appointment will be cancelled, deposit forfeited, and you will be asked to reschedule.
- NO CALL/ NO SHOW will result in you being banned from booking future appointments.
- Shampoo/ blowout is offered with all natural services.
- Your hair must be free of any MAJOR tangles, failure to do so will result in $20 deep conditioning fee.
- DO NOT book on a day you are crunched for time; quality cannot be rushed.
- Any color for chemical services will be provided.
If you have any questions or concerns please contact me at 757-696-3048